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Frequently Asked Questions (FAQ)
Please Contribute Your Questions
Frequently Asked
Questions will be posted to this site based on support
requests and your feedback. If you have questions you would
like to see answered on this page, please
contact us.
You can also view
Check In Wizard
Frequently Asked Questions and
Installation Frequently Asked Questions.
Question: Can I turn labels on and off at will if I created
them with the Toolkit map labels tool?
Answer: Yes, but only if you checked
the "Create Annotation Layer" box when you created the labels with the Toolkit
map labels tool.
The annotation layer feature allows you to turn the labels on/off regardless of
whether the layer's display is set to on or off. To turn the labels on/off:
- Right-click in the View window.
- Select Properties.
- Click on the Annotation Group tab. You'll see the
annotation layers that you created with Toolkit's label tool listed in the
box.
- Uncheck them to turn off the display; check the box to turn
the display back on.
- Click Apply to see the display change in the View.
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Question: Can ArcEditor be loaded directly on a CCE server
for use with a multi-user license file?
Answer: ArcEditor is not loaded on a
server to execute on the server as a multi-user application. The ArcEditor
server installation refers only to the process of placing the ArcEditor
installation package on the server so that it can be retrieved easily to
install on individual workstations. The license file is provided for use by
each of the workstations, including laptops, that can disconnect from the
server and run ArcEditor without requiring a licensing dongle.
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Question: Where can I find specific instructions on
installing ArcEditor?
Answer: Your ITS team member is the
person to contact for performing this installation.
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Question: What must individual workstation users do to run
ArcEditor if it is installed on a server?
Answer: They must install ArcEditor on
each workstation. ArcEditor is a single-user application that runs on the
individual workstation, similar to how Microsoft Word is a single-user
application that runs on the individual workstation.
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Check In/Out
Question: I'm trying to check
out a file, and I get an error message to select a server endpoint. What
should I do?
Answer: Follow this procedure:
- Click the down-arrow to display a drop-down
list. (If you do not know the location of the server, contact your local
Toolkit/GIS coordinator.)
- Select the server for your field office's server on which
the Toolkit folders are
stored.
- Click OK.
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Question: Can I check out a file in read-only mode, make
changes, and the check the file back into the NCPDB?
Answer: No. You can view locked folders in
read-only mode. However, you cannot make edits to these read-only files and
check them back into the NCPDB.
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Contract Wizard
Question: Can I edit the AD-1155 and AD-1156 forms?
Answer: No. You can no longer edit these
forms using the Contract Wizard.
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Correct Version of Toolkit
Question: How do I check that the correct version of
Toolkit v5.0 (Build 66) is installed on my workstation for production or
training use?
Answer: The correct version of Build 66, for use in
both training and production, has a timestamp of 5/4/2005 9:56:44 AM. To check
the timestamp of your version of Toolkit, click on Help --> Customer Service
Toolkit. The timestamp is located in the gray watermark that runs vertically
in the lower right-hand corner of the window that pops up.
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Question: How do I determine the version of Toolkit 2004
that is currently installed on my workstation?
Answer:
To obtain version
information:
- Select Start > Settings > Control Panel to open
the Windows Control Panel.
- Double click on Add or Remove Programs to open the
Add or Remove Programs window.
- Scroll down to Toolkit 5.0 Client.
- Click on Toolkit 5.0 Client to expand the listed
information:
- Click on the Click here for support information
link. The Support Info screen appears:
- The current version is listed below the publisher.
- The Support Info screen also provides the phone
number for the ITC Help Desk and links to various information resources.
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Question: How can I determine the configuration of my
Toolkit workstation?
Answer: You can tell how your
workstation is configured by going to the Toolkit main menu and
selecting Current Configuration.
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Question: What folders/files are in Customer Files Toolkit
folder?
Answer: For specifics, see "Customer
Folder Organization" in the Manage Customer Data guide.
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Question: What is the "life expectancy" of the
duplicate copy of customer files (F:\Customer Files)? Instructions state
to make a copy of this and place it in F:\Customer Files Toolkit, but
the instructions do not say when to delete F:\Customer Files.
Answer: The original customer file
folder has to remain in F:\Customer Files in order to check in the .mdb
files (created in Toolkit 4.1) using the Check In Wizard v1.0. Once all
.mdb files for a customer have been checked in to the NCPDB, the
original customer file folder can be deleted from F:\Customer Files.
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Question: How do I obtain a Level 2 eAuthentication
account?
Answer: To apply for a Level 2
eAuthentication account, you need to visit a Local Registration Authority (LRA)
and show a valid photo ID (e.g., state-issued driver's license). For more
information on eAuthentication requirements or to locate a Local Registration
Authority near you, see the eAuthentication Web site or call
800-457-3642.
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Endpoints
Question: I don't understand endpoints - do I need to map them to
my workstation? Answer: No. For more
information, see the "Determine Server Endpoints" subject in the Toolkit 2004
Getting Started guide.
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Question: Are endpoints set up only once per Service
Center? Answer: Yes. Once you have set up the endpoints at the Service Center, you do not
have to set them up again when a new user is added. However, the Toolkit/GIS
coordinator must enroll each user into Toolkit and give the user permission to
access the Service Center using the Toolkit Permissions Web site.
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Enroll Toolkit Users
Question: Can I enroll a user in Toolkit?
Answer: Yes, if you are the state Toolkit/GIS Coordinator (for
specifics, see the "Enroll Toolkit Users" topic in the Toolkit 2004 help text).
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Question: Are the permissions for Toolkit 2004 and
ProTracts related?
Answer: Yes. Toolkit 2004 and ProTracts share the same
User Permissions database. If an office or county is added to one program (e.g.,
Toolkit), that same office or county is viewable in the other program
(ProTracts). Do not remove an office or county from the User's Office Permission
or User's County Permission unless neither program requires permissions for that
office or county.
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Question: What do I do if I get one of the following
errors?
This constraint cannot be enabled as not
all values have corresponding parent values.
Error creating Practice Instance View
The application will now close.
Error in adding domain table relationship Practice_to_StatePractice.
addTableData Relation(). This constraint cannot be enabled as not all values
have corresponding parent values.
Plan could not be opened. Error message:
PracticeSchedule.PlanServer_PlanOpened() error -- Object reference not set
to an instance of an object.
Answer: To resolve the problem, follow these
instructions:
- Make a backup copy of the personal geodatabase (filename
Toolkitv50.mdb), located here:
C:\Documents and Settings\<user name>\Local Settings\Application
Data\USDA\Toolkit5\Toolkitv50.mdb
- Make a copy of the C:\Customer Files Toolkit folder
to backup the customer files that are currently checked out.
- Using Toolkit 2004, check in all customers.
- Close Toolkit 2004.
- Close ArcGIS (if open).
- Delete the personal geodatabase (filename Toolkitv50.mdb),
located here:
C:\Documents and Settings\<user name>\Local Settings\Application
Data\USDA\Toolkit5\Toolkitv50.mdb
- Open Toolkit 2004.
- Check out those customers that you had previously
checked out.
- Make your changes to these customers in Toolkit 2004.
- Check in your changes.
- If you encounter errors during check in, contact
ToolkitSupport@itc.nrcs.usda.gov
for assistance.
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See also the
Installation FAQ.
Answer:
The following workstation/laptops have been approved by CCE and meet the
memory requirements for Toolkit:
|
CCE Configuration
|
Model
|
Additional Memory
Requirements |
|
CCE021 |
2001 Dell C600 Laptop (IT) |
No additional memory needed (already 512 MB) |
|
CCE025 |
2001 Dell C600 Laptop |
1-256 MB (256 MB PC100-SDRAM) |
|
CCE026 |
2001 Dell OptiPlex GX240 |
No additional memory needed
|
|
CCE027 |
2001 Dell Precision Workstation 330
|
No additional memory needed (already 512 MB) |
|
CCE037 |
2003 Gateway E4100 Mid-Range Workstation |
No additional memory needed
|
|
CCE038 |
2003 Gateway E450 Laptop |
No additional memory needed (already 512 MB) |
|
CCE039 |
Gateway E-4100 High-End Workstation |
No additional memory needed (already 1024 MB) |
|
CCE044 |
HP Compaq dc5000 Mid-Range Workstation |
No additional memory needed (512MB expandable
to 3GB) |
|
CCE045 |
HP Compaq dc7100 High-End Workstation |
No additional memory needed (1GB expandable to
2GB) |
|
CCE046 |
HP Compaq nc6000 Notebook |
No additional memory needed (1GB) |
Notes:
- You must install the Open GL driver
(required by ArcGIS) on the 2003 High-End Gateway workstations; the driver
is not installed as part of the base XP software image.
- Currently, only the E4100 Gateway High-End workstations
have been performance tested.
- The CCE Project has purchased workstations in FY 2004 for
the Service Center Agencies to replace those originally acquired in FY 1999
and to meet current business requirements of the agencies. See entries for
CCE044 through CCE046 in the above table for configuration information.
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Practice Scheduler
Question: What do I do if I get the following error?
This constraint cannot be enabled as not all values have
corresponding parent values.
Error creating Practice Instance View
The application will now close.
Answer: To resolve this
problem, follow these instructions:
- Check in all customer
files.
- Close Toolkit and
ArcGIS (if open).
- Delete the geodatabase
(called Toolkitv50.mdb) located at:
C:\Documents and Settings\<user name>\Local Settings\Application
Data\USDA\Toolkit5\
- Run Toolkit.
- Check out the customer
files again.
Note: This error may
also occur when opening a checked-out folder.
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Question: Do I have to select a Management Guide on the Practice
Schedule tab? Answer: No. Selecting a
guide is optional. If you have a unique system that does not fit any particular
guide, skip this step or add a new guide to eFOTG.
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Question: What is the source of the Conservation
Management Guides in the Practice Scheduler?
Answer: The Conservation Management Guides are pulled from your state eFOTG
listings.
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Question: I don't see any system guides? Why?
Answer: You must select CRA for the tabular side on the Land Units tab or in ArcGIS. At present, only CRAs have system
guides.
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Question: I am an affiliate. What do I need to do in order
to use Toolkit 2004?
Answer: To use Toolkit 2004:
- You must have access to a CCE computer (see the table of
CCE platforms in the Installation/Deployment question) that has Toolkit
2004 and any desired optional software installed and configured (see the
Toolkit
Software question).
- The workstation must be on the USDA Backbone (or have a
connection to the USDA Backbone through VPN Client).
- You must obtain a Level 2 eAuthentication account (see the
eAuthentication Level 2 Account question for more information).
- The State Toolkit/GIS Coordinator must set up the
appropriate user permissions. (If your user permissions are not set up, you
will be unable the access the appropriate data in the National Conservation
Planning Database.)
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Question: Is there a way to use Toolkit to develop plans
for customers who do not want to be in the SCIMS database?
Answer: No. All customers must
be in SCIMS before they can be added in ToolKit.
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Question: How do I ensure that a user's Toolkit
permissions are not lost when changing the user permissions for ProTracts?
Answer:
Because Toolkit and ProTracts permissions are integrated, a change in the
permissions for one application is reflected in the other. To ensure you don't
lose Toolkit permissions, first set the user permissions correctly in Protracts,
then reset the Toolkit user permissions using the Toolkit User Permissions web
application.
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Question: What software comes with Toolkit 2004 v5.0?
Answer: The Toolkit 2004 v5.0
installation package contains files for installing Toolkit 2004 v5.0, Check In
Wizard v1.0, and Toolkit Utilities. Toolkit 2004 v5.0 is required on
designated workstations, while Check In Wizard and Toolkit Utilities are
optional. See the Software Summary below from more details.
Toolkit 2004 v5.0 Software Summary
- Toolkit 2004: ITS System Administrators
should install Toolkit 2004 (v 5.0) on designated Toolkit workstations.
- Check In Wizard (optional): Use the Toolkit Check
In Wizard to check in planning data, developed in former versions of
Toolkit, into the National Conservation Planning Database. This software
should be installed on at least one Toolkit 2004 workstation per office
location. Installation is optional on additional Toolkit workstations within
the same office.
- Toolkit Utilities (optional):
- The Toolkit APR Utility reads in an APR file and
creates a report on the extensions and data layers the APR file is
dependent on. It also replaces all references to the original
Customer_Files folder with the new Customer_Files_Toolkit folder and
removes all dependencies on the Toolkit 4.1, Soil Data Viewer, and Toolkit
Wetland Extensions.
- The Export Layout utility converts ArcView 3.3 layouts
to graphic files (JPG, BMP, WMF, or EPS) to store as a historical record
of maps developed in former versions of Toolkit.
- Soil Data Viewer: Soil Data Viewer, an extension
to ArcView® that creates soil-based thematic maps, provides a tool for
geospatial analysis of soil information for resource assessment and
management.
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Question: How do I know what optional software I need on my
workstation?
Answer: Your Toolkit Coordinator can
determine the optional software needed for a given Toolkit workstation.
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Question: Can I install Toolkit 2004 or optional software
on my workstation myself?
Answer: No. An ITS System
Administrator must install Toolkit 2004 and any optional software
requested by the Toolkit Coordinator. Your Toolkit Coordinator will
coordinate the installation of Toolkit 2004 on target workstations with
your State ITS System Administrator.
Note: The installation of Check In Wizard is a two-step process. An
ITS System Administrator performs the first installation step, but
individual users must perform the second step while logged in as a
non-administrative user.
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Toolkit Extension (ArcGIS)
Question: How do I add a Planned Land Units layer to the ArcGIS
project? Answer:
You have several options. For instructions, see
the "Planned Land Unit Work Flow" topic in the Toolkit 2004 help text.
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Toolkit Permissions
Question: How are Toolkit Permissions set up?
Answer: Toolkit permissions are set
up by the state Toolkit/GIS coordinators. For instructions, see the "Enroll
Users" or "Toolkit Permissions" topics in the Toolkit 2004 help text.
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Question: Does the Toolkit Permissions web site use the
same permissions as ProTracts?
Answer: Yes. Toolkit 2004 and
ProTracts share the same
User Permissions. If an office or county is added to one program of the
programs (e.g., Toolkit), that same office or county is made available in the
other program. Likewise, removing permissions for a site removes the permissions
for both programs. Do not remove an office or county from the User's Office
Permission or User's County Permission unless neither program requires
permissions for that office or county.
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Toolkit Preferences
Question: Is there a way that I can share Toolkit
preferences, or do all users need to set up their own preferences?
Answer: You can do either. To share, set up the preferences for a
field office on one workstation. Then you must copy the preferences from
that workstation onto the remaining Toolkit workstations, replacing the
existing default preferences.xml file. In this way, all users in that
office will have the same preferences. (See the Copy Toolkit Preferences
help topic for more information.)
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Question: My district field office information is
incorrect. What should I do?
Answer: If the field office, DC, or district information is
incorrect under the Preferences tab, contact the contact the ITS Service
Desk at 800-457-3642 to update
the information.
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Question: I can no longer see the check boxes for
the Practice Narratives in Preferences. What should I do?
Answer: Most likely, the check boxes are there but
they just don't show in the window. Use the scroll bars to adjust the
view or enlarge the window by clicking on the window edge and dragging
it to make it bigger.
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Question: Will I be able to use the Wetlands Determination
Toolkit v4.0 once we convert to CST 2004?
Answer: No, not currently. Toolkit
Wetlands and Toolkit Easements tools are not currently being ported to
the new environment. Toolkit 2004’s installation removes Toolkit 4.1,
Wetlands Toolkit, and Easement Toolkit. With sponsor's approval, we hope
to move these applications to the new environment in the future.
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in a partnership effort to help people conserve, maintain, and improve our natural
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